I would agree wholeheartedly with the majority of them.
It is recognised that the majority of people who contact the CAB are usually anxious and possibly at the end of their tether because of debt, benefit problems, housing issues etc.
Usually they need to speak to someone who is suitably experienced in whatever issues they are seeking advice about, on a one-to-one basis. A telephone advice service cannot substitute for quality face-to-face advice.
Clearly, based on the experiences of those who write to Your say and those who contribute online comments to published letters at www.halifax today.co.uk/yoursay this is not happening at Calderdale's CAB.
Surely the amount of overall funding received by the CAB is enough to guarantee that this type of service could be available for five days a week.
Ms Valentine should concentrate her energies on providing a good quality of service in Calderdale, instead of making excuses for the CAB's failings by accusing our council of not giving them enough money.
(Mrs) R. Leadbury