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Local firm rides off with award

Left to right: Nicky Mackenzie of sponsor SEIB, Lorraine Meadowcroft of EquestrianClearance.com and Marketing Manager Katie Farmer.

Left to right: Nicky Mackenzie of sponsor SEIB, Lorraine Meadowcroft of EquestrianClearance.com and Marketing Manager Katie Farmer.

Sowerby Bridge online retailer EquestrianClearance.com are celebrating after trotting off with a major industry award.

The company was named SEIB Internet Retailer of the Year at the prestigious 2014 BETA Business Awards at the National Motorcycle Museum, near Birmingham, where the trade gathered to celebrate the equestrian industry.

The accolade is presented to a retailer that offers outstanding customer service.

Lorraine Meadowcroft, CEO of EquestrianClearance.com, said: “This is a fantastic achievement. When the winner was announced it was a very proud moment and I am delighted that the judges recognised how important customer service is to everyone involved with the business and how much we want to make sure our customers feel valued and looked after.

“To hear that nominators saying we offer unrivalled customer service and staff showed a thorough knowledge of the products and enthusiasm for their subject was one of the best moments in the history of the business.”

 

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