Council set up dedicated phoneline to deal with parking ticket refunds

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Calderdale Council has had to set up a dedicated phoneline to deal with refunding of thousands of parking fines handed out to residents illegally.

Approximately 7,000 parking penalty charge notices which were given to drivers parking in on-street pay-and-display spaces in Halifax town centre were found to be illegal following an administrative blunder.

Council bosses admitted yesterday that parking orders in Halifax town centre and in Skircoat have been illegal since March 2008.

Serious errors were found in the legal documents forcing the council to suspend all on-street parking charges.

Officers estimate that upto £200,000 could be lost in revenue from parking machines, and a further £200,000 in refunds for illegally issued parking tickets.

Council leader Stephen Baines said: “The decision was made because it became clear that our traffic regulation orders for these areas cannot be legally enforced.

“There has been some errors in all the background information on these orders - they were small errors, but they were sufficient to make them enforceable.

“This doesn’t affect the car parks, loading bays, double yellow lines or disabled bay, because they’re under a different order.

“We are taking steps to make sure all of the parking charges are suspended and no tickets will be issued for these spaces.”

The council has said it will also give refund offer refunds for parking if the original pay-and-display tickets are presented.

Information can be found on Calderdale Council’s website or by calling 01422 392171.