Calderdale licensing complaints are on the increase

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THE number of complaints about taxis, food premises and street traders has risen dramatically since the system for reporting concerns was made more accessible.

An on-line form is now available to contact Calderdale Council licensing officers.

There are 780 premises in Calderdale which sell alcohol and 204 without drink, plus 123 licensed clubs.

In 2010 there were 50 complaints and 58 last year relating to allegeged breaches of the 2003 Licensing Act.

Many concerned noise, underage sales, alleged breach of conditions and sales outside permitted hours, most of which related to pubs.

There are more than 1,000 taxi drivers in Calderdale and nearly 800 vehciles.

In 2010 there were 40 complaints which went up to 95 last year, according to a report to the council’s licensing and regulatory committee.

Of these, 49 related to unsatisfactory behaviour, 14 about poor standards of driving and 22 about plying for hire.

A total of 52 complaints about drivers were fully substantiated and in 12 cases, the complaints resulted in the immediate suspension of driver or vehicle licenses.

There were no complaints about street traders in 2010 and eight last year.

The council also recorded two complaints about caravan and camp sites and two about licensed tattoo and piercing parlours.

Eight complaints were made about animal licensing of which six were fully substantiated. All eight relating to street traders were upheld and resulted in the subjects securing a relevant licence, according to head of customer services, Nancy Corvin.