A 90-year-old widow who lives alone in Wheatley has been unable to shower in months due to an ongoing problem with her bathroom.
Doreen Crabtree has to travel upstairs to the bathroom via a chair lift due to her limited ability and fears for her safety in case she slips on the floor - on water permanently there due to a constant leak.
Things started 18 months ago when the bathroom was installed by the Accessible Homes Agency at Calderdale Council.
Doreen’s granddaughter Jill Hepworth said: “It hasn’t been fit for purpose.”
Soon after, Doreen began experiencing problems with the toilet - to the extreme that she was reduced to mopping up sewage that was coming up from the bowl and had to set up a commode in her lounge.
Jill said it was then that they contacted the council, requesting for a plumber to be called out. But when he arrived at her home, said that nothing was wrong. To sort out the issue, Doreen paid £375 to a private contractor.
Although the toilet is now fixed, Doreen says she is frightened of her shower. She said: “I just want to be able to go to the bathroom and have a shower without being frightened.”