Rail operator is just grand

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Grand Central Railway has once again been marked as one of Britain’s highest-rated long distance train operators for customer satisfaction.

Figures released by Transport Focus revealed that 94 per cent of passengers were satisfied, or very satisfied, with Grand Central services in the Spring 2015 National Rail Passenger Survey.

The train operator topped the table in other areas, including value for money, and punctuality, with 96 per cent of passengers happy.

Richard McClean, Managing Director at Grand Central Railway, said: “We’re delighted that our customers continue to express high levels of satisfaction with our services and we continue to pride ourselves on the reliability of our offering.

Part of the Arriva group, Grand Central provides rail connections from towns including Brighouse and cities in Yorkshire and the North East with London.