The wise men give their 12 top tips for this Christmas

CHRISTMAS shoppers are being urged to take note of top tips from West Yorkshire Trading Standards.

Chiefs want customers to know their rights when it comes to returning goods after a spending spree.

Their advice, inspired by the Twelve Days of Christmas song, is:

l Twelve unwanted gifts: Shops may accept returned goods if you change your mind but this is not a legal requirement.

l Eleven salesman knocking: Use a door chain and always ask for ID from a caller.

l Ten jumpers too small: You are only legally entitled to a refund if goods are defective or misdescribed, but traders may give a credit note if goods are unsuitable.

l Nine shops refusing a refund: Check items work as soon as you buy them so you can take faulty goods back immediately.

l Eight counterfeit goods: Beware of street traders selling cut-price perfume, branded clothes or DVDs.

l Seven out-of-date gift vouchers: Read the small print.

l Six unsafe fairy lights: Make sure they have a CE mark, don’t overload sockets and unplug at night.

l Five faulty goods: By law goods should be fit for purpose, but this does not always apply to goods bought as damaged.

l Four bargain purchases: Remember – if it looks too good to be true, it usually is.

l Three extended warranties: Always check the terms and conditions before paying for these as many give you no more protection than you already have by law.

l Two receipts: Keeping receipts prevents disputes if you need to take goods back.

l Have one very happy Christmas!

Conrad Winterburn, deputy chair of the Trading Standards Committee, said: “Making sure that you know your rights when it comes to buying and returning gifts may save you some real time and effort.”