£60 for spending time in their shop

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On the 9th October my family went to shop at The Range in Halifax.

This weekend I’ve received a Parking Charge Notice from Parking Eye detailing that the maximum time allowed in the car park is 2 hours and I was there for 2 hours and 13mins, I therefore owe them £90 (reduced to £60 if I pay before 26th October).

My first thought was, surely this is a joke?

We go to a store, which actively encourages you to stop a while and have a bite to eat and a drink in its cafeteria, spend over £50, only to be then told I must pay £90 for the privilege.

This is the first time that I have ever known a store to put a restriction on the length of time that you can spend there, especially when you’ve got to dry off the soaking wet trolley’s before you can put your children in them and then have to wait a good 10 mins to actually get through the checkouts.

Going out shopping is hard and time consuming enough when two of your three young children are at the ‘potty training’ stage and you have to make frequent trips to the queue to use the one toilet they have in this store, without having to rush around to get out before your ‘time is up’.

Mark McKenna