Halifax insurance specialist reaches 100,000 customers

The huge milestone was reached as the brand celebrates its 25 year anniversary and the UK came out of the Coronavirus lockdown with a staycation boom.

The family owned business has also reached a five star-rating on review website Trustpilot and has been shortlisted for two national insurance awards for its continued delivery of its great customer service and its best year ever in terms of business growth.

Caravan Guard was always on track to reach 100,000 customers this year but the COVID-19 lockdown put a halt on travel and leisure vehicle buying plans as dealerships, holiday parks and manufacturers closed.

However, the industry has bounced back with many people choosing caravans, campervans and motorhomes as a new way of holidaying following COVID restrictions, and thousands of owners are trusting in Caravan Guard and Leisuredays to insure their freedom.

Throughout the Coronavirus pandemic and subsequent lockdown, the Halifax-based company remained fully operational seven days a week, with all staff working from home, supported by its online quote and buy websites. Since lockdown measures have been eased and dealerships, holiday parks and campsites have re-opened, Caravan Guard and Leisuredays have seen a huge spike in policies and new customers.

Established in 1995 by Chairman Peter Wilby, the Caravan Guard business has remained in the Wilby family, offering specialist insurance policies for caravan, campervan, motorhome and holiday caravan and holiday home owners. Twenty-five years on and Caravan Guard and Leisuredays are now leading leisure industry insurance providers.

Its 120-strong team is highly trained in this specialist market and has strong relationships with dealerships, holiday parks and manufacturers across the UK.

“We’re extremely proud to provide peace of mind to 100,000 customers that trust us to insure their freedom,” said Caravan Guard’s Managing Director and fellow caravanner Ryan Wilby. “This is all down to our fantastic team of positive people, who are passionate about delivering brilliant customer experiences, not to mention our great value caravan and motorhome insurance policies, which are amongst the most comprehensive and competitive on the market.

“It’s great see so many newcomers to caravanning and motorhoming and that they’re investing in a UK staycation as an alternative to a family holiday abroad."

The company marked the milestone by decorating its large glazed office front with a celebratory message and staff received a thank you gift. They will celebrate together at their annual awards event, when it can be held safely in the future.