Elland firm hoping to help the hospitality sector to safely re-open its doors

Elland firm Acceptcards is offering a new way for businesses to process orders and payments as the hospitality sector begins to make plans for a way out of lockdown.

Thursday, 11th June 2020, 4:45 pm
Richard Bradley

The company has launched CleanClicks, on which customers in pubs, restaurants and cafes can book a table, choose from menus and, within a few clicks, order and pay for their food and drinks from their phone.

Customers who drop in unannounced can be seated at a safe social distance from other diners when they arrive at a restaurant or café and then use the App to safely order their food and pay, all from their table, thus reducing the interactions needed with serving staff.

Richard Bradley, CEO of Acceptcards, also owns a village pub and came up with the idea when he was thinking of how he could offer a take-away service from the pub during lockdown and be able to safely re-open when restrictions allowed.

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he said: “I knew that I was uniquely placed to find a solution, so I set about bringing together the right people to make this happen.

“It’s taken some work, but the great news is that we have been able to create a bespoke, safe, social distancing online ordering and payments solution that would mean a £20 takeaway order that would cost up to £4 (20 per cent) to process with JustEat, would cost just 63p with CleanClicks.

“Most importantly being able to adapt this app to offer order and pay at table options when I reopen will be the difference between mine and many pubs, restaurants or cafés surviving lockdown or never opening again.

“When people see you are taking precautions to keep them safe, they will be more inclined to choose to visit your pub, café or restaurant.

“I’m really proud that we’ve been able to bring this technology to market because I firmly believe that it enables the hospitality sector to have a trusting, closer relationship with their customers in these most unprecedented of times.”