PANTO fans are being warned not to wind up with a pile of beans when buying their tickets.
West Yorkshire Trading Standards are urging people to follow their online purchasing tips to make sure they do not fall victim to real-life baddies.
The advice includes getting information about productions from the event’s official website, choosing a site that is a Society of Ticket Agents member to buy the tickets and using reputable ticket agencies that are well known.
Shopping around may mean tickets can be found cheaper and theatre-goers should use websites that start with https:// if they are entering personal information or payment details.
There should also be a padlock at the bottom of the computer screen when filling in the payment details.
Theatre-goers should also make sure they know what they are being sold, including seat location, total price, delivery date and any return or cancellation policy. There can be administration fees, booking fees and charges for paying by credit card and all the information relating to the transaction should be saved.
Always print out a copy of the order and a copy of any acknowledgement receives.
Shoppers are also urged to find out what will happen if the event is cancelled and if they are entitled to a refund, including any additional fees that might have been paid.
Graham Hebblethwaite, chief officer of West Yorkshire Trading Standards, said: “Following this simple advice should help to minimise the risk of financial loss and the disappointment of missing out on the whole family’s entertainment.”
Calderdale councillor Conrad Winterburn (Lib Dem, Greetland and Stainland) who is deputy chairman of the Trading Standards Committee, added; “Make sure you know exactly what you’ll be charged, check if there is a booking fee and also the type of ticket you are buying as you might not see everything on stage.”