Warning for urgent action at care home

Lee Mount Residential Care Home, Lee Mount.
Lee Mount Residential Care Home, Lee Mount.

A care watchdog has issued a formal warning demanding urgent action is taken at Lee Mount Residential Home in Halifax.

The Care Quality Commission (CQC) said yesterday it had “major concerns” in the home’s management of the health and safety of residents.

This is the second Halifax care home company in three weeks to be hit with a formal warning by the CQC.

The Courier reported on October 19 that Pellon Care Centre - which runs Birkshall Mews, Brackenbed View and Pellon Manor - was judged to be putting the safety of resdients at risk by lack of adequate staffing levels.

This latest report is the result of an unannounced visit at Lee Mount Residential Home on September 17, to follow up on concerns raised in a previous inspection.

Inspectors deemed the home - which cares for 25 people, some with dementia - had failed to meet national standards in the assessment and monitoring of service provision.

Inspectors’ room checks found broken furniture, an un-emptied commode, stains on a settee and a lack of pillows - none of which had been recorded on the manager’s room checklist.

They described finding “scalding” temperatures of water - with a bath running at 59.4°C. The recommended safe temperature is 43°C.

Inspectors also found a number of residents’ TVs unusuable as they had no digi-box or remote control.

In the accident records, there were reports of a resident repeatedly falling - once landing on the floor with a TV on top of them. But no equipment had been put in place to reduce the risk of future falls.

Inspectors also found ill-fitting bed rails posing a “serious risk of entrapment” to people.

Mahj Bano, manager at the Lee Mount Road home, said they had taken onboard the CQC’s concerns and worked on them.

She said: “We have put everything in place already where they had concerns.”