Northern announces new priority seating cards for people with disabilities

Northern is partnering with Hidden Disabilities Sunflower Scheme Limited to make travelling easier for people with visible and non-visible disabilities by launching a new priority seating card.

Saturday, 11th December 2021, 7:00 am
Northern's Priority cards

The free card is specially designed to give people with a range of conditions that make it difficult to stand the confidence to ask other passengers to give up a priority seat, and the opportunity for others to offer theirs.

Produced by the company behind the Sunflower Lanyard, the card is easily recognisable as a disability aid and has space for customer to personalise it on the back.

Mark Powles, Commercial and Customer Director at Northern, said: “We are proud to be working with Hidden Disabilities to support those in our communities to use our trains and stations with confidence.

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“A small act by fellow travellers offering up their seat has an immediate effect but also gives a confidence boost that has a lasting impact.

“We want to make our trains – and our wider network – as accessible as possible, and this scheme is the next step in the journey to deliver a Northern that works for everyone and makes a positive difference.”

The rail operator’s dedicated accessibility team will be on hand to help customers apply for the card and passengers will be able to try out a new virtual reality application from 10am-2pm.

Paul White, CEO at Hidden Disabilities said: "We are delighted in partnering with Northern in providing the new Priority seating card and helping to make the rail network more accessible to all."

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