Does anyone know where my mail’s going?

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I have 10 items of Christmas mail that still have not arrived. One posted at Luddenden Foot early December 2010, only four miles from Barkisland; one posted first class in Hackney, East London, three sent from Manchester; one from Cornwall; one from Great Yarmouth; one from Warwick; and two from Greece. I have posted two letters to myself, both first class, one posted in Elland and one posted in Greetland. I sent these on 2nd February 2011. I have still not received either of them. But, more importantly, I have been waiting for a letter from St James Hospital, Leeds, which has still not arrived. Could someone from Royal Mail tell me what is going on?

Today I spoke to someone in Glasgow who sent me a letter on 2nd February, which has still not been delivered.

Mrs Sandra Hunter