Halifax Morrisons partners with retirement communities to provide next-day doorstep delivery service

Morrisons has partnered with McCarthy & Stone, developer and manager of retirement communities, to extend its doorstep food delivery service to its homeowners.
Morrisons doorstep delivery services provide a lifeline for those who are vulnerable and shieldingMorrisons doorstep delivery services provide a lifeline for those who are vulnerable and shielding
Morrisons doorstep delivery services provide a lifeline for those who are vulnerable and shielding

Following a successful trial McCarthy & Stone’s 441 communities, including several in Calderdale, can now order their groceries over the phone using Morrisons dedicated telesales line.

Once placed by residents, orders are then sent to their local Morrisons store in Halifax where the items are picked from shelves and hand delivered by a Morrisons colleague the next day.

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Residents are able to check their delivery and then pay on receipt.

With their first order, McCarthy & Stone residents will also receive a complimentary bunch of flowers.

Morrisons Halifax Community Champion – the colleague tasked with serving the community - will regularly fulfil the food orders and deliver to the development.

The aim is that Morrisons Community Champions will build connections with those in need of help, learn their preferences and support their independence. Working in partnership with the on-site House or Estate Manager, each Community Champion will be fostering a strong support network and even friendships.

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Morrisons doorstep delivery services provide a lifeline for those who are most in need of help at this time. The partnership will enable Morrisons to deliver groceries to over 20,000 older people, some of whom don’t have the technology or aren’t able to order groceries online.

Anna Lane, Local Director at Morrisons, said: “We launched our doorstep service for those who were vulnerable and shielding in the early stages of the pandemic.

"Customers have since told us it’s been a vital service and that’s why we’re extending the service to new communities such as McCarthy & Stone’s homeowners.”

David Searle, Managing Director of Services at McCarthy & Stone said: “The Morrisons doorstep delivery service allows our homeowners to independently get the groceries they need in a simple, convenient way.

"We plan to build even stronger retirement communities with the support of local Morrisons Community Champions and continue to offer a great place to live, for the life you want to live.”