Say goodbye to slow, unreliable internet connectivity – and say hello to full-fibre broadband in Huddersfield

Imagine if your broadband was fast, efficient and reliable – and the price stayed fixed for the whole of your contract?

Well, 40,000 homes in neighbouring town Huddersfield don’t have to imagine.

Thanks to a full-fibre broadband rollout they are benefitting from all this plus five-star customer service.


Be more Zen

Having partnered with infrastructure provider CityFibre, the award-winning broadband provider Zen Internet is following the rollout of full fibre broadband across Huddersfield to link homes to a more reliable technology.

Buffering and slow internet connections will soon be a thing of the past with full fibre broadband, providing speeds and reliability not previously experienced in the UK.


Which? approval

For the fourth year on the trot, Zen has been named Which? recommended provider for broadband scooping a top five star rating for its value for money, tech support, customer service and communication.

We all know a Yorkshireman (or woman) doesn’t like to waste their brass! And with a price promise that guarantees no mid-contact hikes – unlike some top providers – there is no wonder 85 per cent of its customers rated them so highly for offering value for money.

The broadband industry watchdog Ofcom is moving to ban inflation-linked mid-contract price rises, which have seen some companies put customers’ broadband bills up by up to 8.8 per cent this April – even though it’s mid contract.

As many as two fifths (39%) of people questioned in a survey for Zen Internet, said they would not consider any mid-contract price rise fair in their broadband contract, however, fears of switching continue to hold people back. The hassle of switching (27%), cost of switching (19%), and fear of internet disruption (18%) have stopped or would stop people from switching provider in the future. But over half said they would consider switching if it were easier and more hassle free – and Zen love to make things simple.

Richard Tang, CEO, Zen InternetRichard Tang, CEO, Zen Internet
Richard Tang, CEO, Zen Internet | Zen

Richard Tang, CEO, Zen Internet, said: “Research shows price, reliability, and speed are top factors when choosing a broadband provider and Zen has again scored top marks across these categories. We also have a huge ethical focus putting people and the planet ahead of financial return for shareholders.”

Check it out

Paul Wakefield, CityFibre’s Senior Partnership Manager for Huddersfield, said: “Through our partnership with Zen, customers in Huddersfield can choose and benefit from the UK’s only Which? recommended broadband provider. We look forward to accelerating Zen’s availability on the CityFibre network as we continue to build the rock-solid infrastructure that is delivering these full fibre services to homes across Huddersfield.” 

If you’re looking for a broadband provider that puts your needs first, check out Zen’s award-winning broadband packages by entering your postcode on their website or call the team on 01706 902 745.

The Zen service over the CityFibre network can be accessed by thousands of homes in Huddersfield at several speed options ranging from £28 per month for Full Fibre 100 up to £40 per month for the fastest product available, Full Fibre 900, all with free set-up.